Patient Care Assistant/Unit Administrative Assistant, Full-Time (Nights) - Antepartum/Postpartum

Houston Methodist - Houston, TX

Full-time - Entry Level

Houston, TX

251-500 employees

Nursing and Residential Care Facilities

About the position

The Patient Care Assistant/Unit Administrative Assistant (PCA/UAA) at Houston Methodist plays a crucial role in supporting the interprofessional team to deliver high-quality, cost-effective patient care. This position involves performing basic patient care activities, assisting with daily living tasks, and ensuring effective communication within the healthcare team under the supervision of a licensed nurse. The PCA/UAA is responsible for maintaining patient comfort, safety, and satisfaction while adhering to the hospital's ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.

Responsibilities

• Answer incoming telephone calls for the unit and transfer as appropriate.
• Facilitate and support effective throughput with timely communication.
• Greet patients and visitors, assisting with directions and information.
• Collaborate with the interprofessional team by communicating and reporting pertinent patient care information.
• Document care administered and treatments in accordance with established policies.
• Respond to the nurse call system and follow through with meeting patient needs.
• Organize unit workflow and paperwork, proactively problem-solving and managing priorities.
• Coordinate requests to Facilities Management and Biomed regarding department needs.
• Conduct hourly rounding to ensure patient needs are met and monitor noise levels.
• Assist with patient and staffing needs across the service line as competencies allow.

Requirements

• High School diploma or equivalent education.
• Eighteen months of Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Patient Care Assistant (PCA) experience.
• One year of secretarial/office experience or six months of internal cross-training within Houston Methodist.
• BLS - Basic Life Support certification.
• CNA - Certified Nursing Assistant State Licensure for Skilled Nursing Facility (SNF)/Rehab departments.

Nice-to-haves

• Prior health care experience and/or medical terminology knowledge.

Benefits

• Health insurance coverage.
• Dental insurance coverage.
• Vision insurance coverage.
• 401k retirement savings plan.
• Paid time off (PTO).
• Employee discount programs.