About the position
The Patient Care Assistant (PCA) at UCSF Health plays a crucial role in delivering direct patient care under the supervision of a Registered Nurse. This position involves receiving daily assignments and actively participating in patient care responsibilities, ensuring that all patient needs are met with a focus on quality care and customer service. Team members are expected to foster a cooperative working relationship with colleagues, other staff, and the public, enhancing communication and demonstrating respect and sensitivity to diverse cultural backgrounds and age-specific needs. Feedback is encouraged to be expressed and accepted in a professional manner, contributing to a positive work environment. UCSF Health is committed to providing a rewarding work experience while delivering exceptional care. The organization is consistently ranked among the top hospitals in the nation, emphasizing continuous learning and professional growth opportunities for its employees. The PCA role requires a willingness to learn new skills and adapt to various situations, including emergency response duties. The position also involves monitoring patients using audio/visual remote monitoring equipment, which requires the ability to manage multiple patients effectively. The salary for this position ranges from $30.51 to $38.15 per hour, with placement within this range dependent on experience and internal equity. UCSF Health offers a comprehensive benefits package, which can be explored further on their official compensation and benefits website.
Responsibilities
- Receive daily assignments and carry out direct patient care responsibilities under the supervision of a Registered Nurse.
- Monitor up to 12 patients at one time using audio/visual remote monitoring equipment.
- Promote a cooperative working relationship with team members and other staff.
- Facilitate and enhance communication with patients and colleagues.
- Display honesty, respect, and sensitivity to cultural differences and age-specific needs.
- Accept and provide feedback in a professional manner.
- Perform duties of the first responder in emergency situations.
- Organize and effectively set priorities in a fast-paced environment.
Requirements
- Six months recent direct patient care experience in an acute hospital setting.
- High School diploma or equivalent experience.
- Ability to understand and communicate effectively in English, both orally and in writing.
- Ability to safely and effectively monitor multiple patients at one time.
- Ability to work effectively within a team environment.
- Willingness to learn new skills and adapt to changing situations.
- Basic arithmetic computation skills (addition and subtraction).
- Basic computer keyboard skills and general PC knowledge.
- Successful completion of Medical Center Patient Care Assistant training.
- Well organized and detail-oriented with the ability to work independently and under pressure.
- Efficiency in multitasking and prioritizing simultaneous situations.
- Flexibility to work and orient at all UCSF locations.
Nice-to-haves
- Experience in remote monitoring.
- Multilingual skills.
- Certified Nursing Assistant or equivalent experience.
- Recent Float Pool experience.
- Knowledge of medical terminology appropriate to the responsibilities of the job.
Benefits
- Comprehensive health insurance (medical, dental, vision).
- Retirement savings plans.
- Adoption assistance.
- Flexible spending accounts for healthcare and dependent care.
- Life and disability insurance.
- Accidental death and dismemberment insurance.
- Tuition discounts and educational assistance.
