Patient Care Assoc-Emerg Svcs

$49,731 - $49,731/Yr

NYC Health + Hospitals - New York, NY

Full-time - Entry Level

New York, NY

Hospitals

About the position

The Patient Care Associate in the Emergency Services at NYC Health + Hospitals plays a crucial role in providing clinical and clerical support under the supervision of licensed healthcare professionals. This position is essential for ensuring high-quality patient care in a fast-paced emergency department environment, focusing on vital sign monitoring, patient preparation, and effective communication with the healthcare team and patients.

Responsibilities

• Measure vital signs, height/weight, and head circumference (Pediatrics only), record results, and report findings to licensed professionals.
• Assist in the preparation and positioning of patients for various tests and examinations.
• Perform electrocardiographs, vision and hearing tests, and provide documented results to licensed professionals.
• Prepare, label, and collect various specimens for testing, including phlebotomy.
• Utilize manual or electronic procedures for necessary documentation.
• Administer Basic Life Support (BLS) during emergencies.
• Maintain inventory of necessary stock and supplies, and prepare examination rooms appropriately.
• Escort and transfer patients to various departments as necessary.
• Maintain Infection Control standards to ensure patient/employee safety.
• Exhibit courteous and effective communication with all healthcare team members, patients, and families, respecting cultural diversity.
• Perform basic functions of a nursing assistant in the Emergency Department.
• Reinforce instructions given to patients/families by licensed professionals.
• Provide care to patients throughout the growth and development continuum.
• Maintain patient privacy in accordance with HIPAA rules and regulations.

Requirements

• High school diploma or GED.
• Successful completion of training courses in phlebotomy and electrocardiography (EKG) or equivalent training programs.
• Valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).
• Strong knowledge of medical terminology, diseases, and procedures.
• Understanding of basic first aid and CPR, with the capability to administer them if needed.
• Ability to work without supervision and maintain patient confidentiality.
• Good time management skills and physical strength.

Nice-to-haves

• Demonstrates a personal interest in the health and well-being of others.
• Willingness to place the needs of others first.

Benefits

• Comprehensive Health Benefits for employees hired to work 20+ hours per week.
• Retirement Savings and Pension Plans.
• Loan Forgiveness Programs for eligible employees.
• Paid Holidays and Vacation in accordance with employees' collectively bargained contracts.
• College tuition discounts and professional development opportunities.
• Multiple employee discount programs.