Serenity Healthcare - Ponte Vedra Beach, FL
posted 2 months ago
Full-time
Ponte Vedra Beach, FL
Nursing and Residential Care Facilities
About the position
The Patient Care Coach (TMS Tech) role is designed for individuals looking to make a significant impact in the mental wellness of patients. This position involves guiding patients through their treatment sessions, monitoring their progress, and ensuring a supportive and positive experience. No prior healthcare experience is required, making it accessible for motivated individuals eager to contribute to patient care.
Responsibilities
- Be the face of Serenity Healthcare
- Provide one-on-one coaching and commitment to patients during treatment
- Graduate from Serenity's paid TMS training program
- Own outcomes of patient treatment
Requirements
- High School Diploma or GED
- Strong customer service mindset
- Three years of work experience in customer service required
- Excellent verbal and written communication skills
- Basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
Benefits
- Accelerated healthcare career growth with rapid advancement opportunities
- Insurance benefits (Medical, Dental, Vision)
- 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
