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Patient Care Coordinator for Naturopathic Medical Office
Walnut Creek Naturopathic - Walnut Creek, CA
posted 2 months ago
About the position
The Patient Care Coordinator will play a vital role in the daily operations of a naturopathic medical office in Walnut Creek. This full-time position involves managing patient care, scheduling, and administrative tasks to support a team of five doctors specializing in Naturopathic Oncology, IV therapy, chronic conditions, and women's health. The ideal candidate will possess strong customer service skills, organizational abilities, and a passion for natural medicine.
Responsibilities
- Answer phone and schedule appointments
- Manage email communications
- Check patients in and out, print invoices, and process payments
- Discuss payment concerns with patients in a cash-based clinic
- Manage patient files to ensure all necessary information is present for upcoming appointments
- Anticipate the needs of the practice and communicate with the team to ensure all needs are met
Requirements
- 2+ years experience in administrative, front office, and reception roles
- 2+ years experience in a medical office
- Excellent computer skills for a paperless practice
- Strong telephone and interpersonal skills
- Superb organizational skills and attention to detail
- Ability to juggle multiple priorities and switch gears quickly
Nice-to-haves
- 2+ years of experience in a complementary or alternative medical office
- Interest in natural medicine and healthy living
Benefits
- Health insurance
- 401(k)
- Paid time off
