Patient Care Coordinator/Front Desk
$29,120 - $33,280/Yr
Total Function Physical Therapy - Colorado Springs, CO
posted 2 months ago
Full-time - Entry Level
Onsite - Colorado Springs, CO
Ambulatory Health Care Services
About the position
The Patient Care Coordinator/Front Desk position at Total Function Physical Therapy is a full-time role focused on providing exceptional customer service and administrative support in a busy outpatient physical therapy clinic. The ideal candidate will be detail-oriented, friendly, and capable of managing various front desk activities while ensuring a positive experience for patients.
Responsibilities
- Interact with patients on the phone and in person
- Schedule appointments and manage patient calendars
- Collect patient payments and maintain financial records
- Scan, fax, and maintain medical records
- Track provider progress and assist with daily correspondence via email, phone, and fax
- Perform laundry duties as needed
- Multi-task and manage front desk activities efficiently
Requirements
- At least 1 year of front desk/reception experience
- Medical office experience is a plus
- Friendly and outgoing attitude with excellent customer service skills
- Strong problem-solving abilities
- Ability to thrive in a fast-paced environment
- Excellent organizational skills
- Above proficient computer skills, particularly in MS Office (Word and Excel)
- Knowledge of scheduling and EMR software is a plus
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Tuition reimbursement
- Paid time off
- Vision insurance
- Life insurance
- Retirement plan
