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Patient Care Coordinator/Receptionist
$37,440 - $52,000/Yr
Concord Oral Surgery P.A - Concord, NH
posted 2 months ago
Full-time - Entry Level
Concord, NH
Ambulatory Health Care Services
About the position
The Patient Care Coordinator/Receptionist role at a private oral surgery practice involves managing front office operations, providing exceptional customer service, and ensuring smooth patient interactions. The position requires a friendly demeanor, strong communication skills, and the ability to thrive in a fast-paced environment while maintaining attention to detail.
Responsibilities
- Providing excellent customer service by greeting patients, answering the phone, and scheduling appointments.
- Maintaining patient records and ensuring accurate documentation.
- Proficiency in using computer skills for daily tasks.
- Communicating with referring offices to coordinate patient care.
- Upholding patient confidentiality and adhering to HIPAA regulations.
- Submitting dental and medical insurance claims and entering patient payments.
Requirements
- Excellent communication and customer service skills.
- Friendly and warm personality.
- Great work ethic.
- Comfortable in a fast-paced work environment.
- Good attention to detail.
- Team player who is passionate about providing excellent patient care and has a desire to help others.
- Customer service experience in a healthcare-related field preferred, but willing to train the right individual.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Uniform allowance
