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Patient Care Coordinator/Receptionist
$31,200 - $37,440/Yr
Heinsight Eyecare - Milford Township, MI
posted about 2 months ago
Full-time - Entry Level
Milford Township, MI
About the position
The Patient Care Coordinator/Receptionist at Heinsight Eyecare is a vital role focused on delivering exceptional customer service in a thriving optometry office. This position involves greeting patients, managing appointments, verifying insurance benefits, and ensuring a smooth patient experience. The ideal candidate will possess strong organizational and interpersonal skills, with a commitment to making a positive impact on patients' lives.
Responsibilities
- Meet and greet patients as they arrive at the office.
- Check in contact lenses and glasses for patients.
- Schedule appointments and manage patient flow to ensure timely service.
- Verify insurance benefits and handle patient payments.
- Manage incoming mail and other administrative tasks.
Requirements
- 1 year of customer service experience is required.
- Strong organizational skills and the ability to multitask.
- Computer literate with the ability to learn new software programs.
- Excellent people skills and the ability to build rapport quickly with patients.
Nice-to-haves
- Optical experience is preferred but not required.
- Willingness to learn and try new things.
Benefits
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
