Patient Care Coordinator

$37,440 - $54,080/Yr

Pacific Northwest Dermatology - Lakewood, WA

Full-time - Entry Level

Lakewood, WA

About the position

The Patient Care Coordinator at Pacific Northwest Dermatology is responsible for providing exceptional customer service in a fast-paced medical environment. This full-time position requires a detail-oriented individual who can manage multiple priorities while maintaining patient confidentiality and professionalism. The role involves acting as a representative of the practice and requires strong organizational and communication skills.

Responsibilities

• Provide excellent customer service to patients in a medical office setting.
• Manage patient appointments and maintain the front desk operations.
• Act as a representative of the practice, ensuring a professional demeanor at all times.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.
• Assist with medical administrative support as needed.

Requirements

• High School Diploma or GED required.
• 1 year of medical receptionist experience required.
• 1-2 years of customer service experience in a medical office preferred.
• Proficient computer skills and understanding of medical terminology.
• Ability to maintain confidentiality of patient information.

Nice-to-haves

• Specific experience within the Dermatology field is a plus.
• Knowledge of commonly used insurance plans.
• Phone/call center skills.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount