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Patient Care Coordinator
$31,200 - $37,440/Yr
Amanda's Family Hearing, Inc - Painesville, OH
posted about 2 months ago
Full-time - Entry Level
Painesville, OH
About the position
Amanda's Family Hearing is seeking a full-time Patient Care Coordinator (PCC) to join their established and growing private practice in Painesville Township, Ohio. The role focuses on providing exceptional service to patients, managing appointments, and supporting the office's daily operations. The ideal candidate will be enthusiastic, compassionate, and committed to the practice's success, contributing to a positive team environment.
Responsibilities
- Answers and returns phone calls in a timely manner
- Schedules appointments appropriately based on patient needs
- Verifies appointments and places reminder calls to patients
- Checks in hearing aid deliveries and repairs
- Assists office manager with gathering and verifying insurance information
- Cleans and tidies office regularly
- Cleans and disinfects sound booth in between patients
- Checks and disburses the mail
- Files and scans patient charts into OMS
- Performs outbound calls to patients
Requirements
- Experience in customer service
- Basic computer skills (Word, Excel)
- Experience with a medical office management system is helpful, but not necessary
- Previous experience in hearing care isn't necessary, and training will be provided
Nice-to-haves
- Experience in a medical office management system
- Associate's degree
Benefits
- Employee discount
- Flexible schedule
- Paid holidays
- Paid sick time
- Paid time off
- Uniform allowance
