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Patient Care Coordinator

$42,307 - $46,738/Yr

Mount Sinai Doctors

posted about 2 months ago

Full-time - Entry Level
Ambulatory Health Care Services

About the position

The Offsite Patient Coordinator I at Mount Sinai Doctors serves as the first point of contact for patients, providing essential support in a medical office environment. This role is crucial for ensuring effective communication between patients and staff, managing patient information, and facilitating a smooth patient experience.

Responsibilities

  • Greeting patients
  • Updating insurance and demographic information
  • Verifying active coverage
  • Ensuring smooth communication between patients and staff
  • Processing HIPAA-related paperwork
  • Managing patient wait times
  • Scheduling follow-up appointments
  • Handling basic charge entries

Requirements

  • High school diploma or GED
  • At least one year of experience in a physician practice
  • Medical office experience
  • BLS Certification
  • Customer service experience (3 years)
  • Familiarity with computerized scheduling systems

Nice-to-haves

  • CMA/RMA Certification
  • Experience with Microsoft Excel
  • Experience with Microsoft Office

Benefits

  • Tuition reimbursement
  • Entertainment discounts
  • Professional development opportunities
  • 2-5% salary increase for qualified employees in 2025
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