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Patient Care Coordinator
$39,520 - $58,240/Yr
Arrowhead Dental Associates - Charlestown, RI
posted 2 months ago
Full-time
Charlestown, RI
Ambulatory Health Care Services
About the position
Arrowhead Dental Associates is seeking a motivated Patient Care Coordinator to join their team in Charlestown, RI. This role focuses on providing exceptional customer service to patients, ensuring a welcoming environment, and facilitating communication between patients and the clinical team. The ideal candidate will possess strong interpersonal skills and a positive attitude, aiming to create meaningful connections with patients.
Responsibilities
- Answer calls and greet patients in a friendly and welcoming manner
- Be a knowledgeable resource for patients
- Collaborate with doctors and clinical team members to provide excellent customer service and ensure patient satisfaction
- Relay accurate information to patients about services and treatments
- Participate in the scheduling and confirmation of patient appointments
- Engage in educational opportunities to improve knowledge and performance level
- Assist with insurance eligibility and manage accounts receivable
- Perform other duties as assigned by team lead
Requirements
- Customer service experience (required)
- Dental or medical office experience (preferred)
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
