Patient Care Coordinator

$37,440 - $45,760/Yr

JUMPSTART MEDICAL - Flushing, NY

Part-time,Full-time - Entry Level

Flushing, NY

About the position

The Patient Care Coordinator plays a vital role in the healthcare team, ensuring that patients receive exceptional care and support throughout their healthcare journey. This position requires strong communication skills, attention to detail, and a solid understanding of medical terminology and office procedures.

Responsibilities

• Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
• Schedule and confirm patient appointments, ensuring efficient use of time and resources.
• Maintain accurate patient records and documentation in compliance with privacy regulations.
• Assist with medical administrative support tasks, including insurance verification and billing inquiries.
• Collaborate with healthcare providers to coordinate patient care plans and follow-up appointments.
• Manage office operations to ensure a smooth workflow within the medical or dental office setting.
• Educate patients on treatment options, procedures, and post-care instructions as needed.
• Handle incoming calls, emails, and correspondence professionally and efficiently.

Requirements

• Previous experience in a medical administrative support role is preferred.
• Familiarity with medical terminology is essential for effective communication within the healthcare environment.
• Experience working in a dental office or similar healthcare setting is a plus.
• Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in office software applications and electronic health record (EHR) systems is beneficial.