Patient Care Specialist - General Surgery Clinic - PCS

$35,776 - $47,611/Yr

Mayo Clinic - Eau Claire, WI

Full-time - Entry Level

Onsite - Eau Claire, WI

Hospitals

About the position

The Patient Care Specialist (PCS) at Mayo Clinic plays a crucial role in providing both direct and indirect patient care under the supervision of Registered Nurses and other care team members. This position emphasizes a relationship-based care model, ensuring a strong connection between patients and caregivers while maintaining a high standard of individualized care. The PCS is integral to the nursing team, supporting patient needs and contributing to a collaborative and respectful work environment.

Responsibilities

• Provide direct patient care under the supervision of Registered Nurses.
• Collect and document patient care data accurately.
• Communicate effectively with patients, families, and care team members.
• Support the unit by maintaining the environment of care and performing clerical duties.
• Demonstrate strong organizational skills and teamwork.
• Utilize multiple computer applications as required.

Requirements

• Must be at least 18 years of age prior to start date.
• Ability to read and communicate effectively in English.
• Basic computer skills and experience with technological devices.
• Ability to work irregular hours including days, evenings, holidays, and weekends.
• Self-motivated and independent.
• High School Graduate or GED equivalency preferred.
• Working knowledge of computers and software applications required.
• Demonstrated ability to react calmly in emergency situations.
• Ability to establish and maintain effective working relationships.

Nice-to-haves

• Experience as a Patient Care Specialist (PCS), Health Unit Coordinator (HUC), Medical Assistant (MA), Nursing Student (NS), or Ward Clerk.
• Demonstrated knowledge of medical terminology.

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Continuing education opportunities
• Advancement opportunities