Patient Care Technician PCT Dialysis

Fresenius - Morristown, TN

Full-time

Morristown, TN

Ambulatory Health Care Services

About the position

The Patient Care Technician (PCT) for Dialysis plays a crucial role in the home dialysis healthcare team, providing safe and effective therapy and training for patients under the supervision of a licensed nurse. This position involves assisting with the setup of home dialysis equipment, maintaining a clean working environment, and supporting quality enhancement initiatives to improve patient satisfaction and outcomes.

Responsibilities

• Reinforces home hemodialysis (HHD) and/or peritoneal dialysis (PD) training as permitted by law.
• Identifies and welcomes patients, obtains vital signs, weights, and gathers information needed to complete the Clinic Visit Intake form.
• Builds and maintains strong communication and collaboration processes and rapport with patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members.
• Obtains treatment records from patients and/or systems, reviews for completion, and reports missing or abnormal data to the HT RN.
• Assists with electronic home treatment/medication/oral nutritional supplement reconciliation and reports missing data/orders to the HT RN.
• May assist HT RNs with home visits.
• Provides home support as applicable and permissible.
• Prepares supplies for the collection of prescribed laboratory testing and prepares specimens for shipping.
• Assists with the tracking and shipping of transplant-related laboratory specimens and reinforces transplant education.
• Completes opening/closing daily chores and documents as appropriate.
• Disinfects dialysis machines, chairs, tables, and other equipment in between patient visits, and routinely.
• Prepares the exam/training room for home dialysis training, treatment, or other visits.
• Stocks exam, training, treatment, and storage rooms with supplies.
• Develops or follows a process for the management of supplies to maximize use and minimize waste.
• Schedules patient appointments and contacts patients/caregivers regarding dates, times, and reminders.
• Supports patient registration and use of connected health.
• Assists patients and care partners with supplies/inventory ordering and management.
• Maintains logs and tracking.

Requirements

• Experience in a healthcare setting, preferably in dialysis or patient care.
• Ability to communicate effectively with patients and healthcare team members.
• Basic knowledge of medical terminology and procedures related to dialysis.

Nice-to-haves

• Certification as a Patient Care Technician or equivalent.
• Experience with electronic health records (EHR) systems.