Fresenius - Jonesboro, GA
posted about 2 months ago
The Patient Care Technician (PCT) plays a crucial role in the dialysis healthcare team, providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse. This position is essential in ensuring that patients receive high-quality care in accordance with organizational policies, procedures, and training, while also complying with regulations set forth by the corporation, state, and federal agencies. The PCT is responsible for the setup and operation of hemodialysis machines, assisting in maintaining a safe and clean working environment, and supporting the organization's commitment to the Quality Enhancement Program (QEP) and Continuous Quality Improvement (CQI) activities. This includes actively participating in process improvement activities that enhance patient satisfaction and help achieve the organization's Quality Enhancement Goals. In terms of patient-related duties, the PCT assists healthcare team members in providing detailed education to patients regarding their treatment and disease processes. They are responsible for welcoming patients, evaluating their vascular access, performing cannulation, administering heparin, and monitoring patients' responses to dialysis therapy. The PCT must also document vital signs, treatment parameters, and any significant changes in patient conditions, ensuring accurate and timely record-keeping. Additionally, they play a role in infection control by adhering to policies and procedures and participating in infection control education for patients and families. The PCT also has responsibilities related to staff training, ensuring that direct patient care staff are adequately trained under the supervision of a nurse. They must maintain a clean and safe environment, conduct necessary preparations for dialysis treatment, and assist in the transitional care unit by following newly admitted patients through their first weeks of dialysis. This includes coordinating care, reinforcing education, and assisting with supply ordering and inventory management. Overall, the PCT is integral to the delivery of high-quality patient care in a dialysis setting, requiring a commitment to the organization's culture, values, and customer service standards.