Patient Coordinator/hospitality manager/receptionist

$37,440 - $49,920/Yr

Purple Plum Dentistry - Falls Church, VA

Part-time,Full-time - Entry Level

Falls Church, VA

About the position

The Patient Coordinator/Hospitality Manager/Receptionist at Purple Plum Dentistry is responsible for providing exceptional front desk service, managing patient interactions, and supporting the dental staff in administrative tasks. This role is crucial in ensuring a welcoming environment for patients and efficient operation of the dental office.

Responsibilities

• Greet and welcome patients and visitors at the front desk
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and manage the appointment calendar
• Verify patient insurance information and collect co-pays or payments
• Maintain patient records and update medical information in the system
• Assist with medical record management, including filing, scanning, and organizing documents
• Provide administrative support to the dental staff as needed

Requirements

• Previous experience working as a front desk receptionist in a medical or dental office is preferred
• Familiarity with dental terminology and procedures is a plus
• Proficiency in using electronic dental record systems such as Eaglesoft, or similar software
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off