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Patient Coordinator/hospitality manager/receptionist
$37,440 - $49,920/Yr
Purple Plum Dentistry - Falls Church, VA
posted about 2 months ago
Part-time,Full-time - Entry Level
Falls Church, VA
About the position
The Patient Coordinator/Hospitality Manager/Receptionist at Purple Plum Dentistry is responsible for providing exceptional front desk service, managing patient interactions, and supporting the dental staff in administrative tasks. This role is crucial in ensuring a welcoming environment for patients and efficient operation of the dental office.
Responsibilities
- Greet and welcome patients and visitors at the front desk
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update medical information in the system
- Assist with medical record management, including filing, scanning, and organizing documents
- Provide administrative support to the dental staff as needed
Requirements
- Previous experience working as a front desk receptionist in a medical or dental office is preferred
- Familiarity with dental terminology and procedures is a plus
- Proficiency in using electronic dental record systems such as Eaglesoft, or similar software
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
