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Ivyrehab Network - Naperville, IL
posted 2 months ago
Full-time - Entry Level
Naperville, IL
Ambulatory Health Care Services
About the position
The Patient Coordinator plays a crucial role in the Ivy Rehab Network by ensuring a seamless patient experience. This full-time position involves collaborating with clinicians and colleagues to deliver exceptional patient care and customer service. The coordinator is responsible for various administrative tasks that support clinic operations and enhance patient satisfaction.
Responsibilities
- Greet and check-in patients
- Schedule appointments
- Answer incoming phone calls
- Verify insurance coverage
- Obtain necessary authorization
- Collect payments
- Process new patients
- Help maintain optimal clinic performance
Requirements
- 2+ years of administrative experience in a healthcare setting preferred
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
- Great time management skills
- Ability to multi-task in a fast-paced environment
- Self-motivated with a drive to exceed patient expectations
- Adaptability and positive attitude with fluctuating workloads
- Dedication to exceptional patient outcomes and quality of care
Benefits
- Opportunities for advancement
- Paid holidays
- Paid time off
- Eligibility for full benefits package beginning within the first month of employment
- Generous PTO plans
- Bonus incentive opportunities
