Ivyrehab Network - Philadelphia, PA
posted 2 months ago
Full-time - Entry Level
Philadelphia, PA
Ambulatory Health Care Services
About the position
The Patient Coordinator plays a crucial role in the Ivy Rehab Network by ensuring exceptional patient care and customer service. This full-time position involves collaborating with clinicians and colleagues to enhance the patient experience, manage administrative tasks, and maintain clinic performance. The role is designed for individuals who are self-motivated and dedicated to providing quality care in a supportive and growth-oriented environment.
Responsibilities
- Greet and check-in patients
- Schedule appointments
- Answer incoming phone calls
- Verify insurance coverage
- Obtain necessary authorization
- Collect payments
- Process new patients
- Help maintain optimal clinic performance
Requirements
- 2+ years of administrative experience in a healthcare setting preferred
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
- Great time management skills
- Ability to multi-task in a fast-paced environment
- Self-motivated with a drive to exceed patient expectations
- Adaptability and positive attitude with fluctuating workloads
- Dedication to exceptional patient outcomes and quality of care
Benefits
- Opportunities for advancement
- Paid holidays
- Paid time off
- Eligibility for full benefits package beginning within the first month of employment
- Generous PTO plans
- Bonus incentive opportunities
