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Patient Coordinator
$39,520 - $47,840/Yr
Grand Avenue Dental Care - Hartford, WI
posted about 2 months ago
Part-time,Full-time - Entry Level
Hartford, WI
Ambulatory Health Care Services
About the position
The Patient Coordinator role at our privately owned dental practice in Hartford, WI, is essential for ensuring exceptional customer service and efficient management of patient interactions. This position involves working at the front desk, utilizing advanced technology, and contributing to a positive office culture while maintaining a flexible work schedule.
Responsibilities
- Manage patient scheduling and appointment confirmations.
- Discuss financial options with patients and assist with billing inquiries.
- Provide exceptional customer service to enhance patient experience.
- Utilize Dentrix software for patient management and record-keeping.
- Coordinate with dental staff to ensure smooth patient flow and communication.
Requirements
- Previous experience in a dental office is preferred.
- Strong customer service skills and a friendly demeanor.
- Ability to communicate confidently about financial matters and scheduling.
- Familiarity with revenue cycle management is a plus.
Nice-to-haves
- Experience with Dentrix software.
- Knowledge of dental procedures and terminology.
Benefits
- 401(k) with 3% employer match
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid holidays
- Vision insurance
