Lifebridge Health - Randallstown, MD
posted 5 days ago
The Patient Experience Coordinator at LifeBridge Health is responsible for managing the complaint and grievance process to ensure compliance with regulatory requirements. This role involves coordinating responses from investigations on behalf of leadership and Risk, preparing data from various databases related to patient experience, and serving as a resource for patient experience data questions. The coordinator works collaboratively with nursing, providers, and leadership to enhance patient experience and address complaints effectively.