Patient Experience Representative II
$17 - $25/Yr
MultiCare Health System - Spokane Valley, WA
posted about 1 month ago
Part-time,Full-time - Entry Level
Spokane Valley, WA
Religious, Grantmaking, Civic, Professional, and Similar Organizations
About the position
The Patient Experience Representative II is a crucial role in enhancing the patient experience, and is responsible for primarily checking out patients, scheduling, and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic.
Responsibilities
- Check out patients
- Schedule appointments
- Manage referrals
- Serve as the first line representative to patients
- Collaborate with clinic team members
Requirements
- High school graduate or equivalent education/work experience
- Associates degree preferred
- One year of experience in the medical field, or 2 years of clerical experience in a non-medical field
- Two years medical experience preferred
Benefits
- Comprehensive benefits package
- Competitive salary
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
