PATIENT/HOSPITALITY FOOD SERVICES MANAGER ( PROVIDENCE MEDFORD MEDICAL) MEDFORD OR

$70,000 - $75,000/Yr

Compass Group - Medford, OR

Full-time - Mid Level

Medford, OR

10,001+ employees

Merchant Wholesalers, Nondurable Goods

About the position

The Patient/Hospitality Food Services Manager at Morrison Healthcare is responsible for leading the Patient Services Team in an Acute Care setting. This role focuses on ensuring that patient food service needs are met according to medical direction and dietary restrictions, while also overseeing staff development and compliance with regulatory standards. The manager plays a key role in enhancing patient satisfaction and implementing quality assurance programs.

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.
• Hires, directs, coaches, trains, and develops patient service team members.
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations.
• Ensures patient services staff assists in achieving stated patient satisfaction goals.
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs.

Requirements

• Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field.
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
• Minimum of one (1) year experience in food service management preferred in an acute care setting.
• ServSafe® certified, desirable.
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.

Nice-to-haves

• Experience in an acute care setting is preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)