Patient Meal Manager

$23 - $34/Yr

Intermountain Healthcare - Denver, CO

Full-time - Mid Level

Denver, CO

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

This position is responsible for all aspects of Patient Services within the Culinary Service department in the hospital when the Patient Meal Manager-RD role cannot be filled. This role provides leadership and direction related to optimal provision of meals to patients and creating an exceptional experience. This position will oversee daily operations of this service line, implementing system-level best practice standards, organizing and managing quality initiatives, meeting regulatory compliance, managing caregiver productivity, cost-effective service delivery, and realizing customer expectations.

Responsibilities

• Manages daily operations of patient meal services
• Works closely with clinical nutrition to meet the nutritional needs of the patients
• Leads patient meal areas and has competency in therapeutic diets- coordinates with Clinical nutrition and frontline caregivers to assure all diets are followed per provider orders.
• Partners with nursing to meet patients' needs
• Implements established best practices to deliver exceptional care and service at the appropriate cost.
• Provides value-based leadership to establish high functioning teams and operations in an accountable environment.
• Facilitates all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination.
• Manages employees to ensure that food safety standards and regulatory guidelines are met.
• Monitors quality and satisfaction scores. In conjunction with the System-level Directors, develops and implements plans to achieve desired outcomes.
• Communicates nutrition expertise with appropriate healthcare providers.

Requirements

• Certified Dietary Manager Certification within 12 months of hire.
• Food Handler Permit (as required by State) or ServSafe certification is required by first day of work. ServSafe certification obtained within 90 days of hire date if not current.
• Demonstrated ability to work with therapeutic diets
• Demonstrated ability to collaborate with clinical teams including dietitians, nurses, and nurse managers
• Demonstrated ability to lead and manage a diverse team
• Demonstrated highly effective verbal, written, interpersonal, and communication skills.
• Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.
• Demonstrated experience in quality improvement initiatives.

Nice-to-haves

• Experience using advanced or complex spreadsheet and database applications, nutrition services software, and computerized tracking systems.
• Demonstrated experience in quality improvement initiatives
• Demonstrated ability to work and navigate the complexities of hospital food service operation.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.