PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

$33,280 - $41,600/Yr

TouchPoint SA - Racine, WI

Part-time,Full-time - Entry Level

Racine, WI

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Patient Observation Assistant plays a crucial role in providing visual and audible monitoring of patients under the supervision of a Registered Nurse (RN) and unit manager. This position is essential for ensuring patient safety and comfort, as well as assisting with basic patient needs in a healthcare setting. The role is available in both full-time and part-time capacities, with various shifts to accommodate different schedules.

Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established intervals.
• Takes initiative in compassionately rendering service or responding to needs.
• Interacts hospitably, cheerfully, and supportively with staff, patients, visitors, and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when the patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
• Participates in collaborative identification and reporting of patient safety issues.
• Assures patient environment is safe; reports any safety hazards to the charge nurse.
• Removes visible hazards and reports as appropriate.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Assists with keeping patient's room safe and orderly.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations.
• Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
• Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment.
• Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
• Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge of department policies and procedures.
• Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honors all confidentiality and other regulatory requirements.
• Accepts and absorbs department and hospital education program.
• Assists other associates as necessary.
• Performs other duties as assigned.

Requirements

• High School Diploma, GED or equivalent is required.
• Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
• Ability to walk or stand for prolonged periods.
• Requires bending, stooping, reaching up, and lifting up to 50 pounds.
• One to two years of previous experience is preferred.

Nice-to-haves

• Previous experience in patient observation is preferred.

Benefits

• Commuter assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Vision
• Life Insurance/AD
• Disability Insurance