PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

Compass Group USA - Milwaukee, WI

Part-time,Full-time - Entry Level

Milwaukee, WI

Food Services and Drinking Places

About the position

We are hiring immediately for a full time and part time PATIENT OBSERVATION ASSISTANT position at Ascension SE WI St. Joseph. The position involves providing visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager. The role requires compassion and a commitment to serving others, as well as the ability to respond to patient needs effectively. The work environment is focused on hospitality for patients, their families, and visitors, supporting Ascension's mission to improve health for the poor and vulnerable.

Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established intervals.
• Takes initiative in compassionately rendering service or responding to needs.
• Interacts hospitably, cheerfully, and supportively with staff, patients, visitors, and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat.
• Participates in collaborative identification and reporting of patient safety issues.
• Assures patient environment is safe; reports any safety hazards to the charge nurse.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance.
• Participates in hand-off of pertinent information/behavior about assigned patient.
• Assists patient with ordering dietary tray and setting up of patient's meal tray.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Demonstrates knowledge of department policies and procedures.
• Honors all confidentiality and other regulatory requirements.
• Performs other duties as assigned.

Requirements

• High School Diploma, GED or equivalent is required.
• Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire.
• Ability to walk or stand for prolonged periods.
• Requires bending, stooping, reaching up, and lifting up to 50 pounds.

Nice-to-haves

• One to two years of previous experience is preferred.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical (for full-time positions)
• Dental (for full-time positions)
• Vision (for full-time positions)
• Life Insurance/AD (for full-time positions)
• Disability Insurance (for full-time positions)
• Commuter Benefits (for full-time positions)
• Employee Assistance Program (for full-time positions)
• Flexible Spending Accounts (FSAs) (for full-time positions)