Patient Operations Coordinator

$60,000 - $65,000/Yr

Circadia Health - New York, NY

Full-time - Entry Level

Remote - New York, NY

About the position

The Patient Operations Coordinator at Circadia Health is responsible for enhancing patient care through innovative remote monitoring solutions. This role involves conducting initial patient visits at skilled nursing facilities, providing education to patients about the Circadia device, and ensuring effective communication and scheduling within the team. The coordinator will also assist with virtual visits and manage company equipment, all while contributing to the mission of improving patient outcomes in healthcare.

Responsibilities

• Travel to various skilled nursing facilities to conduct initial remote patient monitoring visits.
• Provide clear and compassionate education to patients about the Circadia device and related information.
• Oversee scheduling and calendar management for team members and executives.
• Assist with the setup of virtual patient visits, ensuring all technology is functioning properly.
• Troubleshoot technical issues during virtual visits and assist patients in resolving them.
• Manage company equipment and coordinate necessary repairs.

Requirements

• Recent graduate with a Bachelor's degree in a science or health-related field (e.g., Biology, Chemistry, Health Sciences).
• Familiarity with healthcare settings or experience in patient care is a plus (e.g., internships, volunteer work).
• Valid driver's license and willingness to drive to various skilled nursing facilities.
• Ability to practice independently with little or no supervision.
• Comfort using technology such as Google Suite, multiple EMRs, and Slack.
• Fluency in English; Spanish preferred.

Benefits

• Full healthcare coverage with Anthem BCBS (or similar) including dental and vision insurance.
• Wellness programs, such as gym membership reimbursement or access to virtual fitness classes.
• Mental health resources, including access to counseling or meditation apps.
• Contribution to 401(k) retirement plan.
• Paid Time Off (PTO) accrual policy of 1.7 working days per month.
• Collaborative environment, working directly with designers, engineers, scientists, and clinicians.