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East Alabama Medical Center - Auburn, AL
posted 2 months ago
Full-time
Auburn, AL
Ambulatory Health Care Services
About the position
The Patient Processing Pre-certification Scheduling Specialist at East Alabama Medical Center plays a crucial role in providing high-quality, compassionate healthcare by efficiently scheduling patient appointments across multiple locations. This position requires excellent customer service skills and the ability to communicate concisely in a fast-paced environment.
Responsibilities
- Provide courteous and efficient service to patients and physician offices.
- Schedule requested appointments across multiple locations.
- Communicate effectively with patients and healthcare providers.
- Manage multiple tasks quickly and efficiently.
Requirements
- High School Diploma or equivalent required.
- 1-2 years of customer service experience, including working on a computer.
- Ability to type and spell accurately.
Nice-to-haves
- Associate Degree in Business or Health related field preferred.
- Knowledge of Medical Terminology preferred.
- Knowledge of ICD-10 and CPT coding preferred.
- 1-2 years of healthcare/hospital experience preferred.
- Certification of Patient Accounts preferred.
