Patient Recruitment Coordinator - Clinical Research - Remote, but living in the Raleigh, NC area

Alcanza Clinical Research - Raleigh, NC

Full-time

Remote - Raleigh, NC

About the position

The Patient Recruitment Coordinator will support the Patient Experience Team in developing, implementing, and delivering recruitment initiatives for clinical research. This role involves data collection, document management, reporting, and integration of marketing tools to enhance patient recruitment efforts.

Responsibilities

• Gather marketing data from various sources, including website analytics, email marketing platforms, CRM systems, and social media channels.
• Maintain organized records and databases of marketing materials and documentation.
• Assist with capturing and centralizing data/information to generate regular reports and dashboards for the marketing team and company leadership.
• Work to integrate data from various marketing tools and platforms to create a unified view of marketing performance.
• Assist with the configuration and delivery of email and text/SMS marketing campaigns.
• Support other marketing and recruitment related activities.
• Maintain confidentiality of patients, customers, and company information.
• Perform other related activities as assigned.

Requirements

• An associate's degree and 1+ years experience in marketing, patient recruitment, healthcare, or similar, OR an equivalent combination of education and experience is required.
• Knowledge of clinical research, methodology, protocol and study design, and the IRB approval process.
• Proficiency with computer applications such as email, electronic health records, and basic applications.
• Ability to type proficiently (40+ wpm).
• Strong organizational skills, attention to detail, and basic math proficiency.
• Well-developed written and verbal communication skills.
• Bi-lingual (English / Spanish) proficiency is highly preferred.
• Well-developed listening skills and the ability to work well alone as well as in a team atmosphere.
• Ability to handle multiple tasks and changes in workloads and priorities.
• Professionalism, respect for others, self-motivation, and a strong work ethic.
• High degree of honesty and dependability.
• Ability to work under minimal supervision, identify problems, and help find solutions.
• Ability to handle highly sensitive patient health information in a confidential and professional manner, in compliance with HIPAA guidelines.

Benefits

• Medical, dental, vision, life insurance
• Short and long-term disability insurance
• Health savings accounts
• Supplemental insurances
• 401k plan with a safe harbor match