This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Robert Half - Sacramento, CA
posted 2 months ago
Full-time - Mid Level
Sacramento, CA
Administrative and Support Services
About the position
The Patient Registration Supervisor will lead a team in a healthcare setting, focusing on managing patient registration operations, ensuring accurate record-keeping, and providing guidance to staff. This role is essential for maintaining optimal workflow and performance standards within the medical environment.
Responsibilities
- Oversee the accurate and efficient processing of patient registrations.
- Ensure the maintenance of accurate patient records and handle patient inquiries.
- Monitor patient accounts and take necessary action based on account status.
- Provide operational guidance and support to assigned staff, disseminating policy updates as required.
- Serve as a technical advisor and resource to staff.
- Develop work schedules and assignments to ensure cost-effective staffing and optimal workflow.
- Perform job-specific tasks of relief staff or other functions as needed to meet expectations.
- Participate in the redesign of patient access processes and systems to improve service and staff productivity.
- Develop effective decision-making, communication, and interpersonal skills to ensure a positive image and customer satisfaction.
- Provide function-specific training including staff orientation and continuing education.
- Maintain the work site in full operational order, including ordering supplies and developing job aides to assist staff in performing work assignments.
Requirements
- Experience with ADP - Financial Services is necessary for this role.
- Familiarity with Avaya CMS is required.
- Proficiency in using CRM systems is mandatory.
- Knowledge of Epic Software is a key requirement.
- Experience with ERP - Enterprise Resource Planning is essential.
- Familiarity with About Time software is expected.
- Ability to handle answering inbound calls effectively is required.
- Auditing skills are a must for this role.
- Experience with billing functions in the healthcare industry is necessary.
- Proficiency in managing cash activity is required.
- Experience in patient registration within a healthcare setting is a key requirement.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
- 401(k) plan
