Patient Scheduler

$38,168 - $63,627/Yr

Option Care Health - Audubon, PA

Full-time

Audubon, PA

5,001-10,000 employees

Ambulatory Health Care Services

About the position

The Patient Scheduler at Option Care Health is responsible for coordinating and scheduling clinical staff to ensure timely patient care. This role involves working closely with various departments to manage staffing needs and maintain effective communication with patients and clinicians. The position requires attention to detail and the ability to handle multiple tasks in a fast-paced environment, contributing to the overall mission of providing exceptional home infusion services.

Responsibilities

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Responsible for interpreting physician's orders and scheduling according to orders.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Ensures management is aware of staffing needs and requirements.
• Facilitates patient complaints or issues to appropriate department.
• May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• Accepts other responsibilities and duties that may be assigned.

Requirements

• High School diploma or equivalent.
• At least 1 year of previous scheduling experience.
• At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment(s).
• Experience communicating both verbally and in writing to various audiences.
• Basic level skill in Microsoft Word 2003 or later.
• Basic level skill in Microsoft Excel 2003 or later.
• Experience providing customer service to internal and external customers.

Nice-to-haves

• Previous home healthcare experience.
• Familiar with electronic scheduling platform.
• 2 years of experience in a general office administration setting or similar fast paced environment(s).

Benefits

• 401k
• Dental Insurance
• Disability Insurance
• Health Insurance
• Life Insurance
• Paid Time off
• Vision Insurance