Patient Serv Coord - NonClin

About the position

Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. This position is full-time during the day and offers attractive pay ranging from $17.00 to $20.00. Amedisys provides a full benefits package with a choice of affordable PPO or HSA medical plans, paid time off, and up to $1,000 in free healthcare services paid by Amedisys yearly when enrolled in an Amedisys HSA medical plan. Additionally, employees can earn up to $500 in wellness rewards for completing activities during the year, which can be used for spa services, gym memberships, sports, hobbies, pets, and more. Mental health support is also available, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. Other benefits include a 401(k) with a company match, family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave, a fleet vehicle program (restrictions apply), and mileage reimbursement. Please note that benefit eligibility can vary by position depending on shift status.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in the most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team, and other office personnel.
• Runs all applicable reports and responds to workflow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Requirements

• High School diploma or GED equivalent.

Nice-to-haves

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a healthcare environment.

Benefits

• Full benefits package with choice of affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year.
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.