The University of Kansas Health System - Shawnee, KS
posted 14 days ago
The Patient Service Representative (PSR) plays a vital role in enhancing the patient experience within an ambulatory clinic. This position is responsible for managing front desk operations, which include greeting and checking in patients, answering calls, collecting copays, and assisting with appointment requests through MyChart and EMR systems. The PSR ensures a seamless process for patients from scheduling to check-out, while also supporting the physician care team in preparing for daily appointments.