Patient Service Representative- Call Center

Family Health Centers Of San DiegoSan Diego, CA
379d$45,760 - $54,683

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About The Position

The Patient Service Representative at Family Health Centers of San Diego (FHCSD) plays a crucial role in delivering exceptional customer service within a call center environment. This position involves managing a high volume of inbound calls, assisting patients with scheduling and pre-registration, and addressing inquiries or complaints. The representative will also support the Call Center Manager in training new staff and mentoring peers, contributing to the overall efficiency and effectiveness of the call center operations.

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