The Physicians Group - San Antonio, TX
posted 28 days ago
Full-time - Entry Level
San Antonio, TX
Ambulatory Health Care Services
About the position
The Patient Service Representative - Float position at Baptist M&S Imaging involves providing exceptional customer service and administrative support in a healthcare setting. This role is essential for ensuring a smooth patient experience by managing appointments, handling inquiries, and assisting with various administrative tasks across multiple locations.
Responsibilities
- Greet and assist patients upon arrival at the facility.
- Manage patient appointments and scheduling efficiently.
- Handle patient inquiries and provide information about services offered.
- Assist with insurance verification and patient registration processes.
- Maintain accurate patient records and documentation.
- Coordinate with medical staff to ensure timely patient care.
- Float between different locations as needed to support operations.
Requirements
- High school diploma or equivalent required.
- Previous experience in a customer service role, preferably in healthcare.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in using computer systems and software for scheduling and record-keeping.
Nice-to-haves
- Experience with medical terminology and healthcare processes.
- Bilingual in English and Spanish is a plus.
- Knowledge of insurance verification processes.
Benefits
- Health insurance coverage.
- Paid time off and holidays.
- 401(k) retirement plan with company matching.
- Opportunities for professional development and training.
