Patient Service Representative II (Saint Michael, MN)

$45,760 - $47,840/Yr

Innova Solutions USA - Saint Michael, MN

Full-time - Entry Level

Saint Michael, MN

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Phlebotomist II position at Innova Solutions involves collecting specimens, administering oral solutions, and processing lab orders while ensuring compliance with established procedures. This full-time contract role requires strong data entry skills and the ability to perform various non-patient facing duties, contributing to the overall efficiency of the laboratory operations.

Responsibilities

• Collect specimens according to established procedure.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders using lab technology systems.
• Obtain identification and accurately enter billing information and collect payments when required.
• Process specimens including labeling, centrifuging, aliquoting, freezing, and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones, and utilizing email as appropriate.
• Read, understand, and comply with departmental policies, protocols, and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in-person training courses in a timely manner.

Requirements

• Three years of phlebotomy experience required, inclusive of pediatrics, geriatric, and capillary collections.
• Keyboard/data entry experience.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
• Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
• High school diploma or equivalent.

Nice-to-haves

• Medical training: medical assistant or paramedic training preferred.

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• Employee Assistance Program (EAP)