This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Hartford HealthCare - Winsted, CT
posted 2 months ago
About the position
The Patient Service Representative (PSR) plays a crucial role in ensuring the smooth operations of the front desk and reception area within the outpatient rehabilitation office at Hartford HealthCare. This position is essential for providing high-quality customer service, managing patient registration, scheduling appointments, and verifying insurance information. The PSR is expected to excel in communication and interpersonal skills to effectively interact with patients and medical personnel in a fast-paced environment.
Responsibilities
- Manage front desk operations and reception area functions.
- Provide exceptional customer service to patients and visitors.
- Handle patient registration and scheduling of appointments.
- Verify insurance information and assist with billing inquiries.
- Perform various administrative and clerical duties as needed.
Requirements
- High school diploma or equivalent required.
- Basic computer operating knowledge.
- Basic math skills for handling monetary transactions.
- Exceptional communication and interpersonal skills.
Nice-to-haves
- Medical office experience preferred.
- Advanced secretarial education preferred.
- Knowledge of medical terminology.
- Experience with third-party billing and reimbursement.
Benefits
- Competitive benefits program designed for work/life balance.
- Opportunities for career development and growth.
