Patient Service Representative PRN (As Needed)

Solis Mammography - Rowlett, TX

Part-time - Entry Level

Rowlett, TX

Administrative and Support Services

About the position

The Patient Service Representative PRN role at Solis Mammography is designed for individuals looking to contribute to a patient-focused environment. This position involves providing essential services to patients, ensuring accurate registration, and facilitating a smooth experience in a healthcare setting. The role is part-time, as needed, with a focus on delivering compassionate care and support to patients visiting the facility.

Responsibilities

• Greet patients in a professional and friendly manner.
• Accurately register patients by inputting demographic and insurance information into the RIS.
• Explain forms to patients and assist with form completion as necessary.
• Process necessary paperwork by scanning documents and maintaining confidentiality.
• Collect patient payments and explain benefits from insurance verification when necessary.
• Prepare paperwork for future appointments, incorporating additional paperwork needed for specific exams or payors.
• Ensure all diagnostic tests have required orders and follow up on outstanding requests.
• Schedule and reschedule patients as necessary.
• Generate daily invoice journal and reconcile payments using the Daily Reconciliation Report.
• Participate in front office training to stay updated on policies and procedures.

Requirements

• High School diploma or GED required.
• Two years of healthcare registration or customer service experience strongly preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematic calculations.
• Experience using Microsoft Office Suite; knowledge of RIS software preferred.

Nice-to-haves

• Experience in healthcare registration or customer service.
• Knowledge of medical terminology.

Benefits

• Flexible scheduling based on availability.
• Opportunity to work in a supportive and patient-focused environment.