Patient Service Representative

Palmetto Retina Center - Augusta, GA

Full-time

Onsite - Augusta, GA

Ambulatory Health Care Services

About the position

The Patient Service Representative plays a crucial role in providing exceptional customer service to patients at Palmetto Retina Center. This position involves managing patient interactions, scheduling appointments, and ensuring a smooth patient experience across multiple locations.

Responsibilities

• Manage patient check-in and check-out processes.
• Schedule and confirm patient appointments.
• Provide information to patients regarding services and procedures.
• Assist patients with insurance verification and billing inquiries.
• Maintain accurate patient records and documentation.

Requirements

• High school diploma or equivalent (preferred).
• 1 year of customer service experience (preferred).
• Strong computer skills.

Benefits

• Vision insurance