Mercy Health - Republic, MO

posted 2 months ago

Full-time
Republic, MO
Ambulatory Health Care Services

About the position

The Advanced Patient Services Representative at Mercy Clinic Republic plays a vital role in managing patient interactions and administrative tasks within the Physical Therapy department. This position emphasizes exceptional customer service, professionalism, and effective communication, ensuring a smooth operation of the clinic practice.

Responsibilities

  • Manage patient interactions and provide exceptional customer service.
  • Handle administrative tasks efficiently to support clinic operations.
  • Communicate effectively with patients, healthcare professionals, and staff members.
  • Ensure a high level of professionalism in all interactions.

Requirements

  • High school diploma or equivalent.
  • Proficient in Patient Services Representative and Advanced Patient Services Representative competencies, as verified by department leader.
  • Strong verbal and written communication skills.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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