Patient Service Representative
$34,278 - $47,986/Yr
The Vancouver Clinic - Camas, WA
posted about 1 month ago
Full-time - Entry Level
Camas, WA
About the position
The Patient Service Representative at Vancouver Clinic is responsible for providing excellent customer service to patients checking in for appointments. This role involves greeting patients, collecting co-pays, managing insurance information, and performing various administrative tasks in a fast-paced environment.
Responsibilities
- Welcome and greet patients and their families.
- Collect co-pays and obtain insurance information.
- Answer phones and schedule appointments.
- Handle referrals and other assigned duties.
Requirements
- High School Diploma or equivalent required.
- Minimum of 1 year of customer service experience required.
- Minimum of 1 year of medical front office experience preferred.
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills required.
Nice-to-haves
- Experience with Epic preferred.
Benefits
- Health savings account
- AD&D insurance
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Flexible spending account
- Paid time off
- Employee assistance program
- Vision insurance
- Life insurance
