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Palmetto Retina Center - Columbia, SC
posted about 2 months ago
Full-time
Onsite - Columbia, SC
Ambulatory Health Care Services
About the position
The Patient Service Representative role at Palmetto Retina Center involves managing front desk operations in a busy ophthalmology practice specializing in retina diseases. The position requires an experienced individual who can handle multiple tasks efficiently while providing excellent customer service to patients.
Responsibilities
- Answering phone calls and addressing patient inquiries.
- Registering patients and managing their information.
- Monitoring referrals and ensuring proper follow-up.
- Collecting co-pays and processing payments.
- Scheduling appointments for patients.
Requirements
- High school diploma or equivalent (preferred).
- 1+ years of experience in an ophthalmology office (preferred).
- 1 year of customer service experience (preferred).
- 1 year of computer skills (preferred).
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Profit sharing
- Vision insurance
