Patient Service Specialist - Kadlec - Multiple Clinics/Centralized Staffing
$40,227 - $62,733/Yr
Kadlec - Pasco, WA
posted about 2 months ago
Full-time - Entry Level
Pasco, WA
10,001+ employees
Hospitals
About the position
The Patient Service Specialist at Kadlec is a vital role focused on delivering exceptional customer service and administrative support within various clinics across the Tri-Cities Area. This position involves clerical tasks, managing patient interactions, and supporting the overall patient experience in a healthcare setting. The role offers opportunities for career growth and advancement within the organization, emphasizing a culture of patient-centered care and professional development.
Responsibilities
- Provide excellent customer service to patients and their families.
- Perform clerical tasks including data entry and managing phone communications.
- Assist with various office functions to support clinic operations.
- Coordinate patient appointments and manage scheduling inquiries.
- Maintain patient records and ensure confidentiality of information.
Requirements
- 1 year of customer service-related experience.
- 6 months of office experience, preferably in a medical office setting.
- Strong clerical computer and phone skills.
- Excellent interpersonal and communication skills.
Nice-to-haves
- Experience in a healthcare environment.
- Familiarity with medical terminology.
Benefits
- 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation and holiday time off
- Voluntary benefits
- Well-being resources
