Patient Service Specialist - Walla Walla - Multiple Clinics
$36,878 - $56,347/Yr
Providence - Walla Walla, WA
posted about 2 months ago
Full-time - Entry Level
Walla Walla, WA
10,001+ employees
Hospitals
About the position
The Patient Service Specialist (PSR II) at Providence is responsible for ensuring smooth operations within the clinic by checking in patients, answering telephones, scheduling appointments, and performing essential clerical tasks. This role may require floating to different physician office sites as needed and operates under the guidance of a clinical supervisor or clinic lead. The position emphasizes patient-focused care and values the contributions of its caregivers.
Responsibilities
- Check in patients and ensure accurate patient information is collected.
- Answer telephones and respond to patient inquiries.
- Schedule patient appointments and manage the clinic's calendar.
- Perform designated clerical tasks to support the smooth operation of the department.
- Float to other physician office sites as requested.
Requirements
- Associate's Degree or Bachelor's Degree in a medical field.
- 2 years of experience in a healthcare setting or relevant educational background.
- Experience with healthcare-related computer systems.
Nice-to-haves
- Experience in a patient service role within a healthcare environment.
- Strong communication and interpersonal skills.
Benefits
- 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Paid parental leave
- Vacation and holiday time off
- Voluntary benefits
- Well-being resources
