Select Medical - Drexel Hill, PA
posted 4 days ago
Full-time - Entry Level
Drexel Hill, PA
Hospitals
About the position
When patients enter our outpatient physical therapy center in Drexel Hill, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Requirements
- High School Diploma or GED
- 1 Year Front Desk experience
Nice-to-haves
- 1 Year of Medical Office Experience
