Patient Service Specialist
$31,200 - $39,520/Yr
RCI - Vernon Hills, IL
posted about 2 months ago
Full-time
Vernon Hills, IL
Real Estate
About the position
The Patient Service Specialist at RUSH Physical Therapy plays a crucial role in ensuring an exceptional experience for patients from the moment they enter the outpatient physical therapy center. This position involves managing both patient interactions and the business operations of the center, contributing significantly to the overall care experience.
Responsibilities
- Greet and register patients, providing information about their visit and next appointment.
- Schedule patient appointments in person and via phone.
- Maintain regular communication with attorney offices, insurance companies, translation companies, operational leaders, and the business development team.
- Collect co-pays from patients and manage payer approvals, including conducting insurance authorizations and verifications.
Requirements
- High School Diploma or GED required.
- Health Care Experience preferred.
