MD Anderson Cancer Center - Houston, TX

posted 19 days ago

Full-time - Mid Level
Onsite - Houston, TX
Ambulatory Health Care Services

About the position

The Patient Services Coordinator at MD Anderson Cancer Center plays a crucial role in facilitating patient care by coordinating appointments, managing patient records, and ensuring effective communication between patients, families, and multidisciplinary teams. This position is essential for maintaining a safe and organized environment for patients and staff while supporting the overall mission of the cancer center to eliminate cancer through integrated patient care and research.

Responsibilities

  • Greet, orient, and answer questions from patients and family members.
  • Advise patients and family members of available services.
  • Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.
  • Assist in maintaining a safe environment for patients, co-workers, and visitors.
  • Transcribe and coordinate physician orders.
  • Communicate pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, and team members.
  • Prepare and maintain appointment templates and/or patient records electronically and/or manually as directed.
  • Update relevant patient information to maintain accurate patient records.
  • Ensure the security and confidentiality of patient information at all times.
  • Handle and process a complex and varied series of documents and situations.
  • Review and reconcile patient charge documents.
  • Enter technical charges as needed.
  • Collect and reconcile cash payments as needed.

Requirements

  • High school diploma or equivalent.
  • Three years of relevant work experience, with the possibility of substituting additional education for experience on a one-to-one basis.
  • Must pass pre-employment skills test as required and administered by Human Resources.

Benefits

  • Full-time employment status with eligibility for overtime pay.
  • Competitive salary range from $39,000 to $58,000 per year.
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