Austin Regional Clinic - Kyle, TX

posted 4 days ago

Full-time - Entry Level
Kyle, TX
11-50 employees
Ambulatory Health Care Services

About the position

The position serves as the initial point of contact in a clinic setting, responsible for performing check-in/check-out functions and booking patient appointments. The role emphasizes compliance, confidentiality, and promoting the mission of Austin Regional Clinic while ensuring a smooth patient experience.

Responsibilities

  • Books appointments utilizing computer system and confirms demographic information.
  • Greets patients and checks them in on the computer system.
  • Verifies insurance eligibility using online resources.
  • Ensures appropriate paperwork is complete and scans insurance cards if applicable.
  • Collects payments from patients and balances the drawer for end-of-day deposit.
  • Prints face sheets, receipts, and other necessary documents.
  • Notifies appropriate personnel of emergencies and patient arrivals.
  • Confirms patient appointments in advance.
  • Runs reschedule reports and books rescheduled appointments as necessary.
  • Verifies Worker's Compensation claims and ensures paperwork is complete.
  • Assists patients with setting up payment plans and issues receipts for payments.
  • Books follow-up appointments and adheres to company policies including OSHA and HIPAA compliance.
  • Maintains regular and dependable attendance and follows core competencies set by the company.

Requirements

  • High school diploma or GED required.
  • Experience using a PC in a Windows environment required.
  • Knowledge of medical insurance is required.
  • Excellent customer service skills are required.
  • Excellent computer, 10-key, and keyboarding skills are required.
  • Excellent verbal and written communication skills are required.

Nice-to-haves

  • Experience working in a medical setting is preferred.
  • Excellent interpersonal and problem-solving skills are preferred.
  • Ability to work in a team environment is preferred.
  • Ability to manage competing priorities is preferred.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • PTO
  • 401(k)
  • EAP
  • Life Insurance
  • Long Term Disability
  • Tuition Reimbursement
  • Child Care Assistance
  • Health & Fitness
  • Sick Child Care Assistance
  • Development
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