Patient Services Coordinator

Texas Oncology - Plano, TX

Full-time - Entry Level

Plano, TX

501-1,000 employees

Hospitals

About the position

The Patient Services Coordinator at Texas Oncology plays a crucial role in supporting the clinic's operations by providing exceptional service to patients and their families. This full-time position involves greeting patients, managing appointments, and ensuring smooth communication between patients and clinical staff. The coordinator is integral to maintaining a welcoming environment and adhering to compliance standards while delivering high-quality, evidence-based cancer care.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects, proofs for completeness, and files patient forms.
• Updates demographics and insurance information in the system.

Requirements

• High school diploma or equivalent required.
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required for Level 2.
• At least 5 years front medical office receptionist experience with insurance forms and scheduling software required for Level Sr.

Nice-to-haves

• Some receptionist or office experience preferred.
• Knowledge of this practice's personnel, daily routines, and scheduling a plus.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Paid time off
• Professional development opportunities