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Hospital Housekeeping Systems - Petersburg, VA
posted 12 days ago
Full-time - Mid Level
Petersburg, VA
Administrative and Support Services
About the position
Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that takes pride in delivering quality service every time.
Responsibilities
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Lead and manage team member recruiting, training, development
- Perform daily inspections and assessments and coach and counsel team members
- Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
- Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
- Take action and provide excellent customer service to correct any issues that occur
- Implement, manage, and maintain the patient ambassador program for high-quality service
- Collaborate with department, facility, and company leadership to achieve goals
Requirements
- Experience managing a team and in customer service
- Computer experience with word processing, spreadsheets, and various software
- Must be willing to relocate for promotion opportunities
Nice-to-haves
- Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred
Benefits
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee assistance program (EAP)
- Employee resource groups (ERGs)
- Career development and ongoing training
